Configure the portal
As an Owner or Admin, open knowledgebase settings and choose the Reader Portal experience.
Confirm the name, description, URL, and public or private visibility.
Apply the workspace Brand kit and use preview to check contrast and identity.
Organise categories around Reader goals and publish representative articles.
Test as a Reader
Open the live Reader link in a private window or Reader account.
Confirm access behaves as intended.
Browse categories, open an article, and search using ordinary Reader language.
Check the Knowledge Assistant's cited sources.
Test at a narrow width and with keyboard navigation.
Editors cannot change knowledgebase settings or the Brand kit, but they should verify how their categories and articles appear in the Reader Portal.