Set accountability
Choose the member responsible for accuracy, add a small set of useful tags, and schedule reviews where information can change. Scheduled maintenance reviews keep existing content current; sending a draft for editorial review is optional.
Request an optional review
Open a saved draft and choose a reviewer when another person’s input would help.
Send the article for review and address any feedback.
Choose Publish when the article is ready. Owners, Admins, and Editors can publish from Draft or In Review; review is not a prerequisite.
Use version history
Editing published content changes the working copy while the latest published version remains visible until the update is published.
Compare versions before a substantial update.
Restore an earlier version into a new draft when a change must be reversed.
An Owner, Admin, or Editor can publish the corrected draft immediately. Request an optional review when another person’s input would help.
Duplicate an article
Drafts continue saving while you use article properties and editor tools. Duplicate creates a separate draft from the current working copy, with independent copies of its media. You can edit and publish the copy even if the original is later deleted. Author navigation shows pending draft names and locations; Reader navigation keeps the published version until you republish.
Archive and delete carefully
Archive keeps content separately. Delete moves an article to Content Manager → Recently deleted for 30 days. Restore returns it to Draft, even if it was In review. After that window the lifecycle job permanently removes it, except records retained to protect learner evidence. Unpublish removes Reader access and returns the working article to Draft. Check every selected item before bulk moves or deletion.