Find a starting point
Choose a category when you know the general topic.
Use search when you know a phrase, task, error, or policy name.
Open the Knowledge Assistant for a short answer grounded in published articles.
Open Learning to follow a Guided Journey toward a larger outcome.
Use article controls
Use the table of contents to jump between headings. Copy link shares the article address; it does not grant access to private content.
Use Print or your browser’s print action, then choose a printer or Save as PDF. Check the preview and remember that an offline copy may become outdated.
Adjust the reading width where the article control offers it. Resize the sidebar with its divider on wider screens; on a narrow screen, open and close the navigation drawer instead.
Use Tab and Shift+Tab to move through controls, Enter to follow links and Escape to dismiss an open menu or dialog. Keep the visible keyboard focus in view.
Find the article’s rating and feedback controls in its feedback area. Open them to rate or comment only when you intend to submit; a rating does not complete assigned learning.
Use an article
Scan its summary and headings first. Use the table of contents and related content for longer guidance. Print or save the page as PDF when you need an offline copy.
Help improve the knowledge
Mark an article helpful or not helpful and add a concise comment when it is unclear, incomplete, or outdated. Never include passwords, tokens, private data, or confidential content.
If you cannot find something
Try a shorter phrase, a common synonym, or the closest category. If the content should exist, send feedback with the task or phrase you searched for.