Choose the right view
Overview highlights signals needing attention.
Content shows views, helpfulness, and article performance.
Learning shows enrollment, completion, pass rates, overdue work, and items needing attention.
Search shows popular and unsuccessful queries without unnecessary visitor data.
Activity provides a filterable workspace audit view.
Reports lets you choose a period and download a focused report.
Use unsuccessful searches, repeated unhelpful feedback, overdue reviews, and learning stopping points to create a prioritised backlog. A metric shows where to investigate; it does not explain the cause by itself.