TRUST CENTER
Current product defaults and lifecycle behaviour; contractual periods may be shorter and must be recorded per customer.
Last reviewed: 20 October 2026
Default 365 days
The lifecycle job implements purging for expired analytics and behavioural aggregates. Actual deletion depends on successful job execution; this setting does not establish provider or backup retention.
Default 730 days
The lifecycle job implements deletion of expired Reader feedback and optional comments after the configured period. Successful execution and any residual copies require separate verification.
Customer-account lifecycle
Direct support messages remain available to the participating customer and authorised Beetl platform staff. They are removed when the participant membership or organisation is deleted; a shorter configurable support-message period is not yet implemented.
Default 365 days
The learning retention setting defaults to 365 days for supported records. Legacy learning progress is retained pending verified migration; assessment responses, uploaded evidence and acknowledgements use separate retention rules. This setting does not guarantee deletion of every learning record after 365 days.
Default 90 days
The lifecycle job implements deletion of expired stored assistant questions and source references. Generated drafts and provider-held records have separate lifecycles; this is not a guarantee that every AI record is erased after 90 days.
10 minutes
The signed download grant expires and owner membership is checked again. The generated JSON is not persisted by Beetl.
Default 30 days
Confirmed owner deletion requests become eligible after the cooling-off period. The lifecycle job removes eligible tenant database records transactionally and queues private-object cleanup; failed cleanup stays queued for retry. Global account records, lawful retention exceptions, provider copies and backups require separate handling. Workspace deletion does not prove erasure of every copy.
Deployment evidence required
Backup retention and deletion propagation depend on the production provider. The approved customer agreement must state the period and restore isolation procedure.