Create a knowledgebase
Open Content Manager and choose Create knowledgebase.
Enter a clear name, description, and URL slug.
Choose Private for restricted knowledge or Public for content safe for anyone to read.
Create the knowledgebase, then add categories and representative articles.
Configure the Reader experience
Open Knowledgebase settings to update details, visibility, and the Reader Portal experience. Branding is managed from the workspace Brand kit and remains scoped to Reader surfaces.
Archive safely
Archiving makes the knowledgebase and its structure read-only without silently deleting its content. Confirm Reader and learning impact before archiving.